About the role
Stuart Turner is on a mission to change how we power water, as an OEM & Export Assistant in the group, you will be a crucial member of a growing OEM & Export team, tasked to provide high levels of service throughout the process. You will work closely with Demand Planning, and Orders teams, key customers, and suppliers to ensure the smooth orders delivery.
| Job Title: |
OEM & Export Assistant |
Employment
Basis: |
Full-Time |
Normal Hours
of Work: |
Monday - Thursday: 09:00 - 17:00
Friday: 09:00 - 15:30
45-minute unpaid break Mon-Thurs
and 30 minutes on Fridays,
totalling 35 hours per week.
Up to 2 days hybrid working upon
successful completion of probation.
|
| Reports to: |
Group OEM & Export Manager |
| Department: |
OEM & Export |
| Location: |
Henley-on-Thames |
What we need you to do
- Work closely with Demand Planning and Orders to ensure all orders are in the system and delivered on time
- Be the first internal point of contact for customers if the Group OEM & Export Manager unavailable
- Keep price lists up to date and instigate updated pricing internally when there is a price increase
- Not afraid to deliver bad news in regard to delays
- Think on their feet in order to find a good solution to any issues
- Be confident enough to make their own decisions once the parameters are set
- Analytical – regular use of Power BI to monitor customers performance and keep a close eye on margins
- Happy to create quotes on behalf of Stuart Turner for either OEM or Export customers once sense checked with the Group OEM & Export Manager
- Build strong relationships with key suppliers. Wita would be a good example in the case of OEM
- Build relationship with the customers and other key stakeholders
- An understanding of shipping and logistic requirements for Export business
- Regular contact with Engineering to ensure that all approvals and labelling is up to date and valid – Export
Qualifications and experience
- Degree in Business Administration/Marketing and or International Business or equivalent qualification in Logistics & Trade
- Experience working in export industry
- Knowledge of delivery methods and terminology
Skills
- Able to work with discretion and confidentiality
- Stable under pressure – reacts well to change and stays positive despite setbacks. Challenge themself. Keeps difficulties in perspective
- Meticulous – shows concern for, and the ability to handle, all areas involved – no matter how small. Take details into consideration during the planning process
- Reliable – understands and responds to the need for ensuring quality thresholds are met
- Must be methodical and able to prioritise
- Must be personable and able to build relationships with all the stakeholders
- Excellent organisational skills
- Exceptional communication skills both written and verbal
- Excellent administration skills
- Excellent critical-thinking and problem-solving skills
- High level of reliability
- Shows initiative
- Motivated and enthusiastic
- Strong IT skills, Microsoft office, Word, Excel, and PowerPoint
- Understand the role of teamwork
- Understand the need for accuracy when dealing with colleagues
- Strong commitment to ongoing personal development
- Understanding of own behaviour and how it impacts customers, visitors, and colleagues
The position will be based at our head office in Henley-on-Thames, Oxfordshire, RG9 2AD.
The successful applicant must possess unrestricted rights to live and work in the UK.
To apply for this role, please send your CV to [email protected] by 1700, Tuesday 22nd November 2022.